Privacy Policy

Who we are

Creative Kue Limited is the data controller responsible for personal data collected through tentenprotection.com.

If you have any questions about this policy or how your data is handled, contact team@tentenprotection.com

What personal data we collect

We only collect personal data that is necessary to operate the website and provide our services. This may include:

  • Name
  • Email address
  • Billing and shipping address
  • Order details and transaction history
  • IP address and basic device/browser information
  • Any information you voluntarily provide via forms or checkout

How we use your data

We use personal data to:

  • Process and fulfil orders
  • Communicate with customers about orders or enquiries
  • Provide customer support
  • Maintain website security and prevent fraud
  • Comply with legal and tax obligations

We do not use personal data for automated decision-making or profiling.

Payments

Payments are processed securely by third-party payment providers, including Stripe and Wise.

We do not store or process card payment details on our servers. All payment data is handled directly by the payment providers in accordance with their own privacy policies.

Analytics and website usage

With user consent, we collect anonymised usage data to understand how visitors use the website and to improve performance.

This data does not identify individual users and is processed in aggregate.

Marketing communications

We do not currently send marketing or promotional emails.

If this changes in the future, we will update this policy and ensure marketing communications are only sent where lawful consent has been obtained.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected
  • Meet legal, accounting, or reporting requirements

When data is no longer required, it is securely deleted or anonymised.

Data Sharing

We do not sell personal data.

Personal data may be shared only with trusted third parties where necessary to operate the website or fulfil orders (such as payment processors or hosting providers), and only under appropriate data protection safeguards.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Updates to this policy

This privacy policy may be updated from time to time to reflect changes in legal requirements or how we operate.

Any updates will be published on this page.